Privacy Policy

Privacy Policy

At LUNIXO, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from our store.

1. Information We Collect

When you visit our store, we may collect both personal and non-personal information. This includes:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, payment details (processed securely via third-party payment providers).

  • Browsing Data: IP address, browser type, device information, and how you use our site. This helps us understand customer behavior and improve your shopping experience.

We only collect the data necessary to provide you with the best possible service and experience.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders

  • To provide customer support and respond to your inquiries

  • To send updates about your order status

  • To improve our website, products, and services

  • To send promotional emails (only if you opt in)

Your information helps us better understand your needs and personalize your shopping experience.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only with trusted third parties who help us operate our store, such as:

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping carriers (e.g., courier services)

  • Email marketing tools (only if you’ve subscribed)

These partners are required to keep your information secure and confidential.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us:

  • Remember your cart and preferences

  • Understand how visitors use our website

  • Improve performance and functionality

You can choose to disable cookies through your browser settings, but some features of our site may not function properly without them.

5. Data Security

We take your security seriously. Your data is stored securely and protected using industry-standard encryption (SSL) and secure servers. All payment transactions are handled through trusted, secure platforms — we do not store your full payment details.

6. Your Rights and Choices

You have full control over your personal information. At any time, you can:

  • Request a copy of the data we have about you

  • Correct or update your information

  • Unsubscribe from marketing communications

  • Request that we delete your information

To exercise these rights, contact us at support@lunixo.com.

7. Changes to This Policy

We may update this Privacy Policy as needed to reflect changes in our practices or services. Any updates will be posted on this page with the revised date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out to us:

Email: support@lunixo.com
Store Name: LUNIXO